The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Gerald Subaru of Naperville dedicated locally to the Love Promise?

For over 70 years The Gerald Family has been dedicated to helping make a positive change in the lives of others by supporting our local communities and charitable organizations. We believe in the good work of the charities and groups we support and stand behind their efforts to make a difference in our communities

ADOPT Shelter Naperville, PAWS Chicago

Naperville Education Foundatio, YMCA, Boys & Girls Clubs of America, Big Brothers/Big Sisters

Families Helping Families, Hesed House, Arranmore Center for the Arts, Meals on Wheels, American Red Cross

The Edward Foundation, Turning Point Autism Foundatio, American Cancer Society, Hope on Wheels, Living Well Cancer Research

Did Gerald Subaru of Naperville go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Gerald Subaru of Naperville

Subaru and Gerald Subaru of Naperville believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Gerald Loves the Aurora Area Interfaith Food Pantry - Susan G

On behalf of the staff, volunteers, and clients of the Aurora Area Interfaith Food Pantry, we would like to take this opportunity to thank you for your continued support of our organization. Without Gerald Subaru of Naperville’s generosity, we couldn’t have met the needs of the 100,000 individuals we fed in 2021. We are so honored to be part of the Subaru Share the Love campaign, but Gerald Subaru doesn’t just stop there. Throughout the year they have sponsored multiple benefits for the pantry. They help us “pack the pantry” during the summer months when funding is light by sponsoring our Radiothon fundraiser and they help ensure families have a holiday meal to share during our food drive in November. Gerald Subaru takes corporate responsibility seriously and is a true community partner. Thanks to funds from the Share the Love campaign, we were able to grow our Pantry2Go program to feed over 70 families each week that lack transportation. We now deliver food weekly to the most vulnerable in our community living in homeless encampments. We travel to low-income senior housing units a few times a month to deliver food, hygiene products, and mobility aids. We have partnered with Aurora Public Library to add food giveaways to Bookmobile stops. In addition to bolstering the over 1,000 people we feed each week, it allows us to fill the community fridge several times a week. These funds are ensuring our life-saving work continues. Gerald Subaru is more than just a sponsor; they are a true friend to the community, and we are so grateful for their passion for our mission.

Aurora Area Interfaith Food Pantry
Gerald Loves the Aurora Area Interfaith Food Pantry

Gerald Subaru of Naperville Brings Love and Hope to Cancer Patients - Shelby W

This June, the Gerald Subaru of Naperville team and myself had the pleasure of delivering 80 blankets to the Waterford Cancer Resource Center at Rush Copley in Aurora, IL. These items were accompanied by personalized messages of hope cards written by customers and staff of Gerald Subaru. Blankets provided will not only warm the bodies of Waterford patients, but also their hearts and souls. We hope they bring hope for a brighter future to their patients! Many thanks to everyone at Gerald Subaru of Naperville and Waterford Place Cancer Resource Center for supporting LLS's mission to cure blood cancers and improve the quality of life to patients and their families.

Leukemia and Lymphoma Society
Gerald Subaru of Naperville Brings Love and Hope to Cancer Patients

Gerald Subaru of Naperville helps combat local food insecurities - Shannon C

On behalf of the staff, volunteers, and clients of the Aurora Area Interfaith Food Pantry, we would like to take this opportunity to thank you for your continued support of our organization. Without Gerald Subaru of Naperville’s generosity, we couldn’t have met the needs of the 284,000 individuals we fed in 2020, a 400% increase from the previous year. Gerald Subaru, to us, is the epitome of “sharing the love.” We are so honored to be part of the “Share the Love” campaign, but Gerald Subaru doesn’t just stop there. Throughout the year they have sponsored multiple benefits for the pantry. They helps us “pack the pantry” during the summer months when funding is light by sponsoring our Radiothon fundraiser. They help ensure families have a holiday meal to share during our food drive in November, and they sponsor our annual fundraising benefit that ensures we have the operating funds necessary to keep the pantry going. Through Gerald Subaru’s support we were able to launch new programs in the middle of a global pandemic. Thanks to funds from the “Share the Love” campaign, we started the Pantry2Go program that brings food boxes to our most vulnerable clients. Those that are disabled, housebound, sick with Covid, or seniors might not be able to get to the pantry to get emergency food. Pantry2Go brings nourishing food to people in our community that can’t get to the pantry on their own. This essential program is truly saving lives. Gerald Subaru doesn’t just “sponsor”, they show up. Their donations, words, and actions prove that they truly care about the pantry’s mission and they help lend a voice or a hand during our fundraising campaigns. They are truly a community partner in every sense of the phrase.

Aurora Interfaith Food Pantry
Gerald Subaru of Naperville helps combat local food insecurities

Cocoa & Kindness - Marion R

For the past two year’s Gerald Subaru of Naperville has been involved with our Cocoa & Kindness fundraiser that does so much more than raise funds! It connects kids, families and the community. Purchasers of Cocoa & Kindness boxes enjoyed spreading kindness to themselves, giving them to someone they care about, or donating them to front-line workers. This past year more than 170 of the 500 boxes were purchased to be donated to the teachers, healthcare workers, veterans, police and fire. These random acts of kindness gave our frontline workers a little boost during a tough year and expressed gratitude to them for their hard work. I am sure the ripple effects of those gifts that you helped create are still impacting the community today. Gerald Subaru of Naperville’s support of this event helped us raise the funds needed to empower hundreds of children to live each day with good character – inviting a new friend to join the group, persevering in the face of challenges, using self-awareness to make good choices, and much more – and give back to the community. Inside Out Club programs are unique in that they combine social and emotional learning with service learning for children ages 3-12. If you’d like to learn more, please visit our website atwww.insideoutclub.org. Thank you, Gerald Subaru of Naperville, for caring for others, supporting our mission and setting an example of how a company can create positive change.

Inside Out Club
Cocoa & Kindness

Little Friends - Jason A

Little Friends Inc. is proud to celebrate a long history and an amazing partnership with Gerald Subaru of Naperville / Gerald Auto Group that spans more than 35 years. While there are many positive instances in which we could highlight over the years, it is the dealership's response to COVID and its impact on our agency that we focus our attention on for this Love Promise story. Our story takes place in the summer of 2020. It was increasingly clear we would not be able to host our signature fundraiser in person. In place of one large event, our agency elected to try and host small dinners. This was significant as we were changing the script of an event that we had previously held for the past 44 years. Our agency made a commitment to provide financial support for the catering costs for these dinners, and our challenge was to identify a local business willing to underwrite the costs. Gerald Subaru of Naperville answered the call and in substantial ways. In place of dozens of corporate sponsors who provided financial support in previous years, we leaned on the dealership as our exclusive corporate partner. In addition to financial support, the retailer donated a car that was able to be displayed at each of these dinners as well. This new experiment using mini-dinners in place of one large event was a major success, especially after people started to feel like they could reconnect as a smaller group of individuals. As one illustration, Little Friends secured a two-year pledge of $250,000 from a couple who had no prior knowledge about our agency. They didn’t usually attend large dinners, but they were willing to attend a backyard BBQ hosted by their long-time neighbor. Upon receiving their invitation, the couple toured our campus the morning of the party and they issued their donation that same night. We give thanks to Gerald Subaru of Naperville for helping us achieve this type of success. Their willingness to link up with our agency to help us think outside of the box was a game-changer and clearly a highlight of an otherwise challenging year. To show our appreciation for their many years of service and support, our CEO honored dealership President/CEO Doug Gerald and Gerald Subaru of Naperville with a Lifetime Achievement Award at our 1965 Society Dinner.

Little Friends, Inc
Little Friends

Subaru Loves Pets - West Suburban Humane Society - Christina M

Jan and Mickey lost their 18-year-old Labrador retriever 3 years ago and have been looking for a new dog ever since. They are a very active retired couple who deliver meals to house-bound neighbors. Mickey is a former Marine who still runs three miles a day. Jan and Mickey wanted to come to the West Suburban Humane Society adoption event at Gerald Subaru of Naperville on October 23rd because they relished this unique opportunity to meet several rescue dogs at once. Mickey says it has been hard to rescue during Covid because he and Jan have to make an appointment to meet one dog at a time and dogs are being adopted before they can call for an appointment. Jan and Mickey attended West Suburban Humane Society’s adoption event at Gerald Subaru of Naperville on October 23rd and felt a connection with two WSHS dogs. After deliberation, Jan and Mickey decided that “Gucci” was the dog for them. A 5-year-old cattle dog, Gucci quickly displayed affection toward both Jan and Mickey. Mickey is going to see if Gucci wants to come along on his daily runs. Jan says that she feels like Gucci chose them and they are so happy that their 3-year search for their next best friend is complete. Thanks to Gerald Subaru of Naperville's grant of $3,100, West Suburban Humane Society matched 42 pets with new families and heard lots of stories just like Jan and Mickey's! Gerald Subaru of Naperville also hosted WSHS' first off-site adoption event which was a huge success! 15 families visted with seven dogs on October 23rd and four dogs found homes in just three hours! We at West Suburban Humane Society are so appreciative of all of the ways Gerald Subaru of Naperville, and its employees, support our cats and dogs.

West Suburban Humane Society
Subaru Loves Pets - West Suburban Humane Society

FEED THE NEED! - Robert H

Gerald Subaru has been the Premier Sponsor of Feed My Staring Children’s Feed The Need MobilePack™ in Naperville, IL in 2020 & 2021. The “Love Promise” was donating 233,333 meals and volunteering to pack theses meals that provided 1 meal per day for 640 children for 1 year! The Feed the Need Community MobilePack™ has produced over 8.5 million meals and feeding over 23,500 children with dedicated volunteers and sponsors committed to saving starving children with a simple meal, Subaru’s sponsorship means children will survive! A Christian nonprofit founded in 1987, Feed My Starving Children tackles world hunger by sending volunteer-packed, nutritious meals to 70 countries, where they’re used to operate orphanages, schools, clinics and feeding programs to break the cycle of poverty. Last year, FMSC pack 267 million meals to feed more than 732,000 kids daily for a year. The Minnesota-based charity spends more than 86% of total annual donations directly on feeding kids. Your support to Feed My Starving Children and to the kids we are able to feed around the world is an inspiration to us and know we are all making a difference in a child’s life. “Turning hunger into hope” In sincerest appreciation, Robert Huebner Co-Founder Feed The Need Community MobilePack™

Feed the Need Community MobilePack
FEED THE NEED!

Promoting Health and Fitness in Naperville - Tom H

Naperville Half Marathon Races is thankful that Gerald Subaru of Naperville has partnered with us as Title sponsor of our charity program for the Healthy Driven Naperville Half Marathon and 5K.Promoting health and fitness throughout the Fox Valley communities, the Half Marathon, 5K, and Kid’s marathon offers the opportunity to run or walk for a healthy lifestyle. Our Charity program has become one of Naperville’s largest fund raiser events helping our neighbors in need raising $450,000.00 in 2019. It is with sincere gratitude to Gerald Subaru of Naperville for being a valued sponsor at this year’s event. Tom Horvath Co-Race Director

Healthy Driven Naperville Half Marathon & 5K
Promoting Health and Fitness in Naperville

Little Friends Loves Gerald - Jason A

Little Friends Inc. is pleased to submit a Love Promise story on behalf of Gerald Subaru and its impact over the years. Our love story with the dealership begins nearly 30 years ago, thanks to a legacy of support that was established by Neil Gerald who presided over the company for many years. Neil and his wife Ginny have tirelessly supported agencies like ours around the greater Naperville area for many years. Because of their support, nearly two generations of children with special needs and adults with intellectual and developmental disabilities have received key resources in fulfillment of the agency’s mission. We celebrate the Gerald’s and their continued commitment to support causes like Little Friends through their son Doug who is the President/CEO of Gerald Auto Group. It is Doug’s vision and the commitment Gerald Subaru over the past year to which we focus our appreciation for this Love Promise story. Slightly more than 13 months ago the world changed forever when the World Health Organization formally announced the COVID-19 pandemic. Shortly thereafter, many nonprofits, including Little Friends, were soon faced with a grim reality that access to corporate investors and individual donors would likely “dry up” and this could last for many months. Fortunately, Little Friends was able to lean on Gerald Subaru for support during those difficult first few months of transition. We were selected as the Charity Partner for the 2019 Share the Love campaign, and we were presented with a $78,300 check that arrived only weeks after the pandemic officially arrived. Those funds were critical for our agency to receive as we entered those difficult months that followed. Months later, it was apparent our agency was not going to be able to host its annual fundraiser for the first time in 47 years. We introduced a different type of fundraising experience and Gerald Subaru stepped forward as our exclusive corporate sponsor to ensure our success. With their investment of $25,000 nearly all of our expenses were covered, allowing for a majority of the funds raised to directly support our mission. We are in a much better position as an agency because of the commitment and support of Gerald Subaru as our agency continues to navigate the realities of COVID. We are indebted to the leadership team and staff at Gerald Subaru for the positive impact they have had on those we serve and our agency. Thank you, Gerald Subaru, for all the LOVE you have shared over the years from which we are truly grateful.

Little Friends Inc
Little Friends Loves Gerald

Gerald Subaru steps up during Covid-19! - Christina M

The Covid-19 pandemic has presented the West Suburban Humane Society (WSHS) with many challenges over the past year. WSHS had to cancel many of our in-person events, close our Adoption Center to the public and re-create our pet adoption procedures to minimize contact between adopters, staff and volunteers. Over the past year, the support WSHS has received from Gerald Subaru of Naperville has been very gratifying and appreciated! Gerald Subaru helped WSHS promote its animals online since we couldn't promote them as much in person, Gerald maintained its support of WSHS events even though they were virtual, and Gerald's staff has been a great resource for bouncing ideas off of and collaborating with as we all try to negotiate this pandemic. Thanks to Gerald Subaru of Naperville and their great staff, WSHS has been able to not only weather the Covid-19 pandemic, but to increase our focus on community support for all animal owners. We love our partnership with Gerald Subaru of Naperville!

West Suburban Humane Society
Gerald Subaru steps up during Covid-19!