Subaru Parts Department in Naperville, IL

“ ” Everyone was nice. The waiting area was clean. Collin and Rudy informed me of charges before they serviced the vehicle. No surprises

“ ” Friendly, professional and on-time service. I drive 45 minutes to have my car serviced here (even though there’s another Subaru dealer just 1.5 miles from my home).

“ ” Always a Toyota fan but Gerald Subaru won me over. I'm very happy with my '23 Crosstrek. It's a pleasure to drive. Nick and Jesse were a pleasure to work with.

“ ” The attention I received upon my arrival at Gerald Subaru was perfect! I am so happy that I purchased my Crosstrek from that dealership.

“ ” We had a great experience at Gerald Subaru in Naperville-- Nick Gruic was fantastic. We were blown away by his complete knowledge of the vehicle and the features he confidently shared. It is clear that he is passionate about the brand-- he was able to answer all of our questions and anticipate any...

“ ” Collin Miranda has been my service advisor for over ten years, and he is THE BEST I have ever worked with. He is professional, knowledgeable and kind. You just know that he's a good and honest person who truly cares about other people. He takes the time to explain things thoroughly; to answer...

“ ” Great service rep, couldn’t be better and enjoyed my visit with the Subaru Family.

“ ” By far the best dealership experience I've had. From ordering my car to them servicing it especially when parts availability for this car isnt the best as its in high demand to where almodt non are on the sales floor. In anycase, great customer service, the tech and service advisor did an awesome...

“ ” Both Colin and Chuck go out of their way to clearly communicate the process and needs of your vehicle. They go above and beyond to support you with any concerns you might have and work with you for resolution. In 8 years I have never left without being satisfied with both the service and their...

“ ” The service from Gerald Subaru is fantastic! Extra kudos to Viki Q and her team for making appointments easy and to Rudy in the service department for always providing top notch service. Thank you!

“ ” Friendly and informative. So easy to speak with without any pressure to buy. Complete transparency regarding pricing. Our salesman Jeff was awesome and they started late on a Saturday night to complete the sale and answer all of our questions, and there were plenty!!

“ ” Ricky, my sales pro, called me quickly after my initial inquiry on Cars.com. He also, put me in touch w/ Nino who also took seriously my questions and market data and was willing to communicate professionally and with consideration. Also, Ricky's commitment to driving the car to our meeting place...

“ ” Very courteous and professional handling my service appointment. Fast- thank you. Receiving the full page color review of services completed and status was FANTASTIC and very customer focused!! Thank you. Those little things that make a difference and reason to make the hour drive to Gerald....

“ ” We love the first Subaru we purchased. 2020 Outback Onyx. The staff were great and FAST An issue arose with the front brakes which was addressed immediately and we were back on the road road in no time. Highly recommended

“ ” Incredible service. Everyone we had an encounter with was great, but our sales rep JR was the best. He came in on his day off just to help us close the deal.