Subaru Oil Change in Naperville, IL

“ The attention I received upon my arrival at Gerald Subaru was perfect! I am so happy that I purchased my Crosstrek from that dealership. ”

“ We had a great experience at Gerald Subaru in Naperville-- Nick Gruic was fantastic. We were blown away by his complete knowledge of the vehicle and the features he confidently shared. It is clear that he is passionate about the brand-- he was able to answer all of our questions and anticipate any of our concerns and address them. He was patient, genuine, and an all-around delight to interact with throughout the process. We also appreciated the other team members we interacted with during our experience. Kenny was efficient, knowledgeable, and kind throughout the final portion of our paperwork. We are very excited about our new family vehicle. Excellent experience, we highly recommend. ”

“ Collin Miranda has been my service advisor for over ten years, and he is THE BEST I have ever worked with. He is professional, knowledgeable and kind. You just know that he's a good and honest person who truly cares about other people. He takes the time to explain things thoroughly; to answer questions (and more questions!); and to make recommendations to help prioritize your vehicle's service needs with your safety in mind (which, in turn, gives you peace of mind). He treats you like you're his only customer, not just his next customer. I hope the "powers that be" at Gerald realize what an asset he is to the company. :) ”

“ Great service rep, couldn’t be better and enjoyed my visit with the Subaru Family. ”

“ By far the best dealership experience I've had. From ordering my car to them servicing it especially when parts availability for this car isnt the best as its in high demand to where almodt non are on the sales floor. In anycase, great customer service, the tech and service advisor did an awesome job with guiding me through the repair process and gave me a loaner for the time my car was getting serviced ”

“ Both Colin and Chuck go out of their way to clearly communicate the process and needs of your vehicle. They go above and beyond to support you with any concerns you might have and work with you for resolution. In 8 years I have never left without being satisfied with both the service and their assistance. I know people come from far away to have their vehicles serviced here and there is a good reason. ”

“ The service from Gerald Subaru is fantastic! Extra kudos to Viki Q and her team for making appointments easy and to Rudy in the service department for always providing top notch service. Thank you! ”

“ Friendly and informative. So easy to speak with without any pressure to buy. Complete transparency regarding pricing. Our salesman Jeff was awesome and they started late on a Saturday night to complete the sale and answer all of our questions, and there were plenty!! ”

“ Ricky, my sales pro, called me quickly after my initial inquiry on Cars.com. He also, put me in touch w/ Nino who also took seriously my questions and market data and was willing to communicate professionally and with consideration. Also, Ricky's commitment to driving the car to our meeting place was a key aspect of finalizing the deal. He took the time to fill w/ gas and provide a walk around etc. ”

“ Very courteous and professional handling my service appointment. Fast- thank you. Receiving the full page color review of services completed and status was FANTASTIC and very customer focused!! Thank you. Those little things that make a difference and reason to make the hour drive to Gerald. Thanks I�ll be back. ”

“ We love the first Subaru we purchased. 2020 Outback Onyx. The staff were great and FAST An issue arose with the front brakes which was addressed immediately and we were back on the road road in no time. Highly recommended ”

“ Incredible service. Everyone we had an encounter with was great, but our sales rep JR was the best. He came in on his day off just to help us close the deal. ”