I needed more information about the 2012 Subaru Forester limited and put my request in online. Sandy Jackson contacted me right away. I called her to talk over the phone, told her I've done a great deal of research and I belong to Costco and expected a big reduction in the price. I knew what I wanted and She worked with all my request. Sandy was kind, knowledgeable, and I felt she was working for me to get the best car and the best price possible. What really impressed me was when she was teaching me how to use all the controls on my new Forester. Sandy was easy to understand and patient with me and even helped me set up my bluetooth. She took time with me and I felt she really cared about me. Thank you Sandy for making my first Subaru purchase a great one! I'm a completely satisfied customer!
West Chicago, IL
Sandy Jackson has changed what it is like to buy a car. I purchased a new Subaru, and Sandy was honest, competitive, and pleasant. Her explanation of the features of car was as good as it could be. I would recommend contacting her if you are serious about buying. But, there is more, shortly after the purchase, the new car was in a significant accident. Sandy helped with arrangements at the bodyshop. I could not be happier with my car, my sales experience, and the service department. Mr. Neal Gerald has changed the ownership experience by hiring really great staff. You will not be disappointed. -----Tom Ristow
Sandy was awesome! She met and beat her competitors prices not only on the price of the car but on many of the extra costs. She is very nice and pleasant to interact with but also knows her Subarus! No high pressure sales pitches, just honest, helpful, friendly talk about what we were looking to get out of the vehicle purchase. After getting through the paper work in record time (good idea to show up early), we were sitting in the new Subaru with Sandy being trained on all the features of the car which I appreciated becuse I learned a lot. If you are buying from Gerald, see Sandy Jackson, the internet sales person. In fact the whole team at Gerald were a pleasure to deal with. My experience with Sandy and Gerald has been nothing short of fantastic. I'll be back to see Sandy for my next Subaru for sure.
I just purchased a 2012 Subaru WRX from Sandy Jackson at Gerald Subaru in Naperville. Sandy is great to work with... she knew exactly what I wanted, helped me find the right car, she was very knowledgeable about the product, explained everything, and made the entire car purchasing experience a pleasure. Everyone I spoke to at Gerald was professional and friendly, a great buying experience.
Thanks Sandy, the car is awesome!!!
It was a pleaseure working with Glenn. He's an honest salesman and there was no BS involved. We recieved a quote thru the internet and all correspondence was via email. We compared his price to other quotes we recieved and Glenn's price was $500.00 under anyone else's. The other dealerships in the area could not match the price we recieved from Glenn.
Glenn was a pleasure to work with. I am a college student and this was my first purchase. Glenn made the process easy and did not BS me around. I told him what I wanted and he made it a possibility. He puts his customers first above the deal which made me very happy to see that I was being worked for and not being worked over. Thanks Glenn!
I was searching for a certain model vehicle and reached out via email to about 15-20 different dealers in my area (Chicagoland) and Glen Miller from Gerald Kia went above and beyond my expectations. He managed to get near the exact price that I wanted to pay for the vehicle and followed up very regularly throughout the entire process. Once we arrived to the dealer everything went very smoothly and was very considerate to us since we had two young children with us as well. He took the time to go through all the equipment on the vehicle and explain and show how everything works to my wife and myself. He even went above and beyond and paid for a usb Ipod cable for us out of his own pocket to sweeten the deal. I know for any future vehicles that we purchase from this manufacturer I will make certain to come back to Gerald and Glen in the future.
Round Lake, IL
AWESOME BOB SOLD ME MY 08 SORENTO THIS RATING IS BECAUSE HIS WORK EFFORT IS TOP NOTCH I FELT COMFORTABLE
THRU THE WHOLE SALE!! THAT'S WHY I BOUGHT MY 13 SORENTO TUE JUNE 12TH FROM HIM REPEAT
CUSTOMER FOR LIFE WE LOVE THIS MAN!! LOOKING FORWARD TO FUTURE SORENTOS SO WE CAN BUY
YOUR SATISFIED LOYAL CUSTOMERS!!
DOUG AND MILDRED DEVITT!!
Glenn did everything in his power to get us the vehicle we want in the price range we wanted. I would highly recommend Gerald KIA and Glenn to any of my friends and family looking to purchase a new or used car.
We purchased a Subaru Outback on Memorial Day. We needed to replace my 12+ year old Pontiac that was totaled in an accident earlier this month. We didn't know much about Subaru and went to this dealership only because our insurance man suggested it. Wow, what a great experience. We fell in love with the Outback but also liked a minivan and had difficulty making a decision. Clif Jacobsen was just delightful to work with. He was friendly and knowledgeable which you do expect from a salesman but also just so personable. After our first visit, rather late one evening, my husband said he would like to buy a car from Clif because he was just so pleasant a person to deal with. This was quite a statement from my husband because he usually doesn't notice this kind of thing. The entire staff that we came into contact with was friendly and helpful. It made what we anticipated as a negative experience a very positive one. I look forward to the opportunity to recommend Gerald Subaru and especially Clif Jacobsen to friends. Thank you.